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Have a question or concern? Please complete the form below, and a member of the Twin Palms Fragrances team will do our best to respond within 48 hours.
Final Sale Policy
At Twin Palms Fragrances, we are a small, family-owned business based in West Palm Beach, Florida, specializing in small-batch, premium fragrance products. Due to our limited production runs and the higher cost associated with using high-quality, American-made waxes and premium fragrance oils, we are unable to offer refunds at this time.
For these reasons, all sales are final. We truly appreciate your understanding and thank you for supporting a family-owned brand dedicated to quality, craftsmanship, and an elevated fragrance experience.
Accessibility Statement
Last Updated: May 2026
At Twin Palms Fragrances, we believe everyone should be able to enjoy a seamless and inclusive online experience. We are committed to making our website accessible and continually improving its usability for all visitors.
Our goal is to follow recognized accessibility best practices, including the Web Content Accessibility Guidelines (WCAG), while maintaining a beautiful and intuitive browsing experience.
If you experience difficulty accessing any part of our website or need assistance placing an order, we welcome your feedback and are happy to help.
Contact Us:
Email: admin@twinpalmsfragrances.com
We are committed to providing an exceptional experience for every visitor and continuously enhancing accessibility across our digital presence.
Twin Palms Fragrances
Luxury Fragrance. Thoughtfully Crafted. Accessible to All.